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Archive for the ‘RT’ Category

RT Install : t/heuristic……FAILED test 6

Icon Written by tig on April 15, 2009 – 11:27 am

Installing RT on Debian today I got into a bit of a CPAN dependacy loop with the make fixdeps tool   I eventually tracked it down to the URI module.
Basically the URI module fails to install because of :
t/heuristic……FAILED test 6
On doing some digging this was to do with checking correct name resolution and [...]



RT Command Line adding users

Icon Written by admin on March 11, 2008 – 8:49 pm

A while a go I needed to add a whole raft of users (about 400 or so ) to our work RT system. Doing this manually had little appeal so I was looking for a scriptable way of doing it.
I found a script on the wiki ( wiki.bestpractical.com ) but it [...]

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