Category Archives: RT

Stuff about Request Tracker an open source ticket system from Bestpractical.com

RT Install : t/heuristic……FAILED test 6

Installing RT on Debian today I got into a bit of a CPAN dependacy loop with the make fixdeps tool   I eventually tracked it down to the URI module. Basically the URI module fails to install because of : … Continue reading

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RT Command Line adding users

A while a go I needed to add a whole raft of users (about 400 or so ) to our work RT system. Doing this manually had little appeal so I was looking for a scriptable way of doing it. … Continue reading

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