Category Archives: RT

Stuff about Request Tracker an open source ticket system from Bestpractical.com

RT Install : t/heuristic……FAILED test 6

Posted on April 15, 2009 by tig

Installing RT on Debian today I got into a bit of a CPAN dependacy loop with the make fixdeps tool   I eventually tracked it down to the URI module. Basically the URI module fails to install because of : … Continue reading →

Posted in RT | Leave a comment

RT Command Line adding users

Posted on March 11, 2008 by admin

A while a go I needed to add a whole raft of users (about 400 or so ) to our work RT system. Doing this manually had little appeal so I was looking for a scriptable way of doing it. … Continue reading →

Posted in RT | Tagged , , | 1 Comment